Sunday, March 8, 2020
Max Steel advert Essays Max Steel advert Essay Max Steel advert Essay The focus in both adverts stays sharp throughout usually. In the Nancy advert when the doll is shown with the girls face the camera slowly focuses out to give the girls face a more beautiful complexion with blemish free skin. This could possibly make the child think thats what they will look like if they possess this product. Since the boys advert seems to have more of a narrative towards it the dialogue is slightly different in comparison with the girls advert. As in the boys advert the dialogue is presented by a deep gruff male voice and reads out a type of story towards the child which repeatedly puts out the products name towards the audience (possibly so the child remembers the name of the toy and tells their parents who are the more likely party to purchase the product). In girls adverts the dialogue does not really tell us a story rather than it gives the idea that this is a how young girl should act. It is presented in a very typical feminine voice, sometimes to the backing of a quiet thumping beat. The sound effects in the girls advert are diegetic and not many that are shown are non-diegetic for example the sound track or voice over. Some of the sounds included in the girls advert are related to the product for example, the school bell and children laughing. This gives the toy a more realistic feel to it. An opposite to this is in the boys advert, the sounds are still diegetic but are much more emphasised and action packed, for example in the Max Steel advert the sounds used are explosions and missiles been fired. A similarity between the two is that they both have background music but the difference in the two is that the Nancy advert has a more piano effect giving a form of femininity whilst the boys advert is more forte and giving a faster pace effect that people relate to masculinity. The lighting in Max Steel is a three point lighting in a fill light to knock out the shadows, possibly so that the audience isnt distracted by the shadows which could be quite distracting as the product is constantly moving in the advert. This would be a downfall, as the audience may not remember information about the product. In the Nancy advert the lighting has been put in a back light to define and enhance the product making it more appealing to the audience as the toy is the only object in the advert. The differences in the camera movement of the two adverts isnt that vast as both use a pan effect especially in the girls advert as the camera pans around the product about 180 degrees. This defines the object where as in the boys advert the camera stays fixed on the object but moves as the product moves. The camera shots in both adverts are also very similar as both stay in a long shot giving definition on the product, this is more appealing to the audience. In conclusion I find that there is a difference between boys and girls adverts that is apparent to us as an older audience but to a younger audience aged between eight and nine years they would just see it as a window into a new way of playing. The restrictions of price cost arent comprehensible to them. There is a line that splits boys adverts from girls adverts that we as an older audience can tell by sound definition whether an advert is for boys or girls without even needing a visual aid.
Thursday, February 20, 2020
The My Lai Massacre - Essay Example In the end people, departments and institutions flew blame from right, left and center with just a handful of people bearing the burden of prosecution despite it being quite clear that many more had been involved. The power structure at the time actually did well to evade harm from the incident not considering that it was the source of the main problem that not only architected the massacre but also tried to sugar coat it in the name of a bigger and justified war in Vietnam that was supposedly being pursued to protect American interests abroad. According to Olson and Roberts, a few days before the My Lai massacre, there were increasing number of heavy losses and casualties on the side of American soldiers (13). These were caused by snipers, booby traps and mines. SGT George Cox is one of the notable soldiers who died from a booby trap while on patrol just two days before the massacre. Those who died or suffered injuries were mostly on patrol and most of these happened near My Lai ham let. These incidents had slowly undermined American forcesÃ¢â¬â¢ strength and ability to neutralize the Vietcong operating mainly from My Lai hamlet. These Vietcong units had managed to remain intact owing to their continuous execution of small-scale operations (14). The massacre itself took four hours where more than 400 civilians were killed by American forces from 0730hrs. The operation in My Lai hamlet started by aimless shooting around the selected soldiers landing spot and it went on for about three minutes. This was done not to kill anyone in particular but to disburse any enemy within that proximity so as to ease the access towards the hamlet. This however resulted to widespread panic from those inhabiting the hamlet that morning. Soldiers for the next 30 minutes edged towards the hamlet loaded mainly with pistols and M-16s on full automatic. The soldiers split up at around 0800hrs and begun a thorough search for Vietcong and their weaponry. In this instance lack of coordi nation started and resulted in haphazard turn of events. Frustration creped in and soldiers started shooting at anything that moved. Ã¢â¬Å"Soldiers shot old men sitting outside their homes, women carrying water, children searching for places to hide. Ã¢â¬ ¦women were raped at gunpointÃ¢â¬ ¦Ã¢â¬ (22). 1LT Calley is a notable figure and was to blame for a great deal that happened that morning. However, Charlie Company herded Vietnamese in order to guard them and not to kill. Calley testified to have plainly ordered his soldiers to kill the Vietnamese whether armed or otherwise where the latter turned to be the absolute scenario. This resulted in many unarmed civilians grouped up and shot in cold blood while Calley himself was involved in most incidents. At this point an army photographer, Ronald Haeberle was taking all the action as it happened. It is important to note that only a few soldiers in the Charlie Company engaged their arms in the morning slaughter. Another was Hugh T homson Jr. who was a pilot at the time and who tried to intervene and stop a group of soldiers from killing a group of Vietnamese. What had happened all morning was nothing short of a massacre against the people of My Lai. The whole operation resulted to recovery of only three weapons. Reported official figure at that time was the killing of 128 enemies. This immediately followed efforts of cover up starting with Captain Medina. The military was made deeply aware of the incident on 29 March 1969 through a letter by Ronald Ridenhour. This led to deeper investigations which revealed a
Tuesday, February 4, 2020
Information Technology and Information Systems for Business - Essay Example It also highlights the limitations of this project as well as advantages and disadvantages of implementing this technology in a retail business. Those companies who have already carried out the implementation process of RFID tags into their businesses are taken into account during this report. Conclusion is drawn from the research and recommendations have been made at the end of the report as to whether the company should go for applying RFID tags into their business or not. The purpose of this study is to evaluate whether it is feasible for Naisten Pukutehdas to embed RFID tags in the products of all of its stores. This prospect has disadvantages and advantages as well but the pros of this proposal weigh better. It will provide customer satisfaction, a greater, better, newer and easier experience for the customer, optimization of the business, speed benefits to the business and loyal customers. In these challenging and turbulent times, where people find it difficult to risk new technology, this proposal intends to increase the market share of the company as well as to expand the market on cost which is relatively low. The examples of other companies who have successfully gone through this procedure have been discussed and the good and bad of this technology has been discoursed as well. The company of Naisten Pukutehdas started at the end of 1910 when young and vivacious Aino RosendahlÃ¢â¬â¢s ambition of doing a sewing business was put into practice. Since then there has been no looking back. The apparel line includes clothes for young girls and women, ranging from sports, casual dresses, jeans and the famous pants for women and girls. After passing several consequential years, the company just celebrated their 90th anniversary in the spring of 2009. With 11 personal stores in Finland and 2 in St. Petersburg, NA aims to establish Finnish fashion internationally and
Monday, January 27, 2020
Critical Analysis of Organisational Change Development and Management INTRODUCTION Sometime in the 5th century BC, Heraclitus of Ephesus philosophised the only constant is change. (http://en.wikiquote.org/wiki/Heraclitus). All organisations go through change as they develop and evolve, whether to success or to failure. This essay will look at two companies as they go they go through change, planned and unplanned, their approach and the extent to which they succeeded and applying organisation development and change theory to these two case studies. Organisational change is a recurring theme in the study of organisational development there are several factors, internally and externally, that will influence the development of the organisation, initiating a change which may, or may not, lead to success and sustainability. How the change is implemented is essential to its success as it often impacts one, if not all, areas of the organisation. Early change management theorists include: Kurt Lewin (1951). Doug Stace and Dexter Dunphy (2001) identify organisations which they describe as prudent mechanistics, which retain traditional structures, avoid the organisational fashion show, and perform well. (Buchanen, p566). Harold Leavitt (2003) argues that, while rigid beaurocratic structures encourage authoritarianism, distrust, dishonest, territoriality, toadying, and fear, they also provide ways of handling complexity, give us structure and predictability, and offer psychological rewards by fulfilling needs for order and security. It is argued that the study of change is paradoxical (Buchanan, 565) as the reasons for organisational change are many and complex and because change is a process not a static moment in time, hence can be only understood in relation to continuity. Not all change needs to be deep change it can be a fine tuning to an appropriate response. Transformational change of the Australian Defence Force. The companies were chosen because other their organisational similarities. Company A Company B Similarities Large > 20,000 Reactive International Public Sector Strong corporate culture Founded 1921 Large >20,000 Reactive International Public Sector Strong corporate culture Founded 1922 Differences Australia 90s Organisational structure Approach to change England 00s Organisational structure Approach to change Scope: PESTEL Organisational behaviour terrain. Study this at the organisational level. This essay is not going to examine the group or individual level. Australia has maintained military forces since federation as a nation in January 1901. Upon Federation, the Australian Government established theÃ Australian ArmyÃ and Commonwealth Naval Force. In 1909, the Government established theÃ Royal Australian Navy, which absorbed the Commonwealth Naval Force. The Army established the Australian Flying Corps in 1912 although this separated to form theÃ Royal Australian Air ForceÃ in 1921. The services were not linked by a single chain of command, as they each reported to their own separate Minister and had separate administrative arrangements. The three services saw action around the world duringÃ World War IÃ andÃ World War II. The importance ofÃ joint warfareÃ was made clear to the Australian Military during World War II when Australian naval, ground and air units frequently served as part of single commands. Following the war, several senior officers lobbied for the appointment of aÃ commander in chiefÃ of the three services. The government rejected this proposal and the three services remained fully independent.Ã The absence of a central authority resulted in poor coordination between the services with each service organising and operating on the basis of a differentÃ military doctrine. The need for an integrated command structured received more emphasis duringÃ the Australian militarys experiences in the Vietnam War.Ã In 1973, the Secretary of theÃ Department of Defence,Ã Arthur Tange, submitted a report to theÃ GovernmentÃ that recommended the unification of the separate departments supporting each service into a single Department of Defence and the creation of the post of Chief of the Defence Force Staff. The government accepted these recommendations and the Australian Defence Force was established on 9 February 1976. TheÃ British Broadcasting CorporationÃ (BBC) is the principalÃ public service broadcasterÃ in the United Kingdom. It is the largest broadcaster in the world with about 23,000 staff.Ã Its global headquarters are located in London, and its main responsibility is to provideÃ public service broadcasting in the United Kingdom,Ã Channel IslandsÃ andÃ Isle of Man. The BBC is an autonomous public service broadcasterÃ that operates under aÃ Royal Charter.Ã Within the United Kingdom its work is funded principally by an annualÃ television licence fee,Ã which is charged to all United Kingdom households, companies and organisations using any type of equipment to record and/or receive live television broadcasts;Ã the level of the fee is set annually by theÃ British GovernmentÃ and agreed byÃ Parliament. he BBC was the worlds first national broadcasting organisationÃ and was founded on 18 October 1922 as theÃ British Broadcasting Co mpany Ltd. The original company was founded in 1922Ã by a group of six telecommunications companies-Marconi, Radio Communication Company,Ã Metropolitan-Vickers,Ã General Electric,Ã Western Electric, andÃ British Thomson-Houston-to broadcast experimental radio services. The first transmission was on 14 November of that year, from stationÃ 2LO, located at Marconi House, London. Outside the UK, theÃ BBC World ServiceÃ has provided services by direct broadcasting and re-transmission contracts by sound radio since the inauguration of the BBC Empire Service in December 1932, and more recently by television and online. Though sharing some of the facilities of the domestic services, particularly for news and current affairs output, the World Service has a separate Managing Director, and its operating costs are funded mainly by direct grants from the UK government. These grants are determined independently of the domestic licence fee. How do organisations change why do they change. How change is implemented, their impact and their success factors? Two organisations will be compared and contrasted against the various theories, their similarities being that they are both large and complex organisations whose purpose is to serve the public. Initition What are the triggers for change? Why did the organisation have to change. Organisational life cycle (Greiner L) Mintzberg types of change possible step change (company 1) Elements of change : Whipp, Rosenfeld and Pellige The Change Kaleidescope Bolgrum, Barly Whitepaper 1986 Organisational behaviour terrain. Types of change planned and unplanned Strategy Safari Punctuated equilibrium Organisational structure Cultural Era Implementation Strategic Elements of change (Whipp) Levels of change Change Kaleidescope Factors faciliting change Levels of change Wilson, D Forces for change, Lewin K (disagree in co1 cas but potentially for co 2) Total quality management nstep process : c1 y c2 elements of Resistance to change bellelan co1 n long terms, c2 yes short-term bursts Managing resistance : Kotter Co1 yes, co2 no The coping cycle Kublar-Rosser co2 yes ; n/a to company 1 Factors facilitating change Yes co1 2 but co2 fainlied in mid-implementation Unless structure follows strategy, inefficiency results. (Chandler 1962: 314) Impact Contingency approaches Dunphy and Stacy : Yes can be applied to both Effectiveness of change strategy The change kaleidoscope (culture leadership) Time Preservation Capability Scope diversity Organisational structure- tie into first part (initiation) Organisational culture- tie into first part (initiation) Efficiency Resistance 5 types of organisational structure : Mintzberg Divisional Form, mechanistic 1982 : Peters and Waterman in search of excellence Mckinney 7 steps Elements of change context : Economic Political ? Organisational effiveness/ development maturity? Transformational Political and economic forces Restructure of organisation Culture Organisational design IT communciation Conclusion: Bluprint for change One must consider the culture re: effectiveness and how deep it is to go Contigiency Approach Lawrence and lorsh structure depends on factors from the environment. Contingencey Theories : imprecise specification of factors such as environment Ashridge leadership and management BPR radical decentralisation BBC petal. The management of innovation burns stalk mechanistic ÃâÃ organic The Australian Defence Organisation (ADO) has an enduring strategic priority is to keep Australia and the Australian people safe from attack or the threat of attack, and from economic or political coercion. To meet this requirement, the Defence Department employs a full time workforce of over 92,000 personnel consisting of both uniformed Australian Defence Force (ADF) members and civilian Australian Public Service (APS) personnel. The Defence Environmental Scan 2025, identified that the Defence Organisations workforce consists of an ADF with 50,600 full time members and 20,600 Defence Public Servants. In addition, the ADF has 21,000 Active Reserve members.2 2. As a whole, the Defence workforce is responsible for delivering the range of defence outcomes required by Government. While the military and civilian components of the Defence Organisation are required to contribute collectively to the achievement of these Government objectives, the management of the Defence workforce is currently stovepiped along ADF and APS lines, with limited consideration of the workforce as a total resource. Scope. This essay will examine the theories current Defence workforce structure across the ADF and APS. It will consider the potential disadvantages of the current stovepiped separation of ADF and APS personnel management, and examine the merits of moving towards an integrated and total Defence workforce. It will explore the potential benefits of increasing the number of contested positions available to ADF and APS members, particularly in middle and senior management. ONE DEPARTMENT TWO WORKFORCE COMPONENTS Experience and Opportunity 7. The Department of Defence is consistently praised for its success in the planning and conduct of military operations, while also being criticised for failings in its corporate and strategic management. This somewhat paradoxical situation is in part a result of the Defence Departments personnel management processes, where on one hand significant effort and resources are applied to ensure that ADF personnel are adequately educated, trained and prepared for roles they are likely to undertake within the Defence Organisation, while within the APS, individuals are expected to undertake any task without subject matter expertise or professional qualification.6 8. The structured and formalised ADF approach underpins a culture where the importance of experience and professional development are valued and built into career pathways. The APS personnel management approach is not supported by the appropriate personnel structures or management mechanisms required to enable this development. While ADF senior commanders understand and expect ADF personnel to be released from mainstream responsibilities at certain times during their career to meet professional development milestones, the APS management framework does not offer senior managers this flexibility. The APS workforce structure provides limited ability to backfill APS staff undertaking formalised professional development and as such, it is very difficult for senior APS managers to release personnel for extended periods professional development and education. 9. The lack of opportunities for professional development in the APS is compounded by the relative inexperience of the APS workforce when compared to their ADF counterparts. This inexperience has been exacerbated by the accelerated promotion of individuals in recent years as a byÃ ¢Ã¢â ¬Ã product of the rapid growth in civilian numbers.7 A comparison of the relative experience levels of senior and middle management in the Defence Organisation shows that 27 %of all APS Senior Executive Service (SES) staff are under the age of 45 and 26 %of Executive Level 2 (EL 2) staff are below the age of 40.8 For ADF members, the minimum period of commissioned service for promotion to one star rank is approximately 23 years, with a minimum of 20 years service required before being eligible for promotion to colonel equivalent rank. The accelerated progression to middle and senior management in the APS limits the time and opportunity for staff to pursue professional development and education for civilian personnel is very much an exception rather than a rule. A TOTAL AND INTEGRATED WORKFORCE Workforce Integration 11. The Chief of the Defence Force and Secretary are currently focussed on moving the Defence Departments people management in a more strategic direction so we [Defence] can better recruit and retain the talent we need to meet the security challenges of the future.11 To meet these challenges, the Defence Department will require a people management framework that draws together the capabilities of the current personnel resources available to the Department more effectively. Key to this approach is breaking down the culture of stovepiped management of ADF and APS personnel. A move to a more integrated workforce management framework, that selects the most experienced and qualified candidate from across the Defence Organisation for particular appointments, would provide significant benefits to the Department. 12. While acknowledging that certain areas of the Defence business requires a degree of specialisation, particularly in the ADF for the planning and conduct of operations and the APS in the delivery of specialist services, there is a great deal of scope for a more integrated approach to personnel management across large sectors of the Department. This is particularly the case across middle and senior management within the Department at the EL 1Ã ¢Ã¢â ¬Ã lieutenant colonel (05) equivalent level and above, where the requirement for specialisation is often not as important as a sound knowledge of the broader functioning of Defence. 14. In relation to the ADF, an integrated workforce would significantly improve the capacity of the Defence Organisation to better leverage the experience and skills of ADF members. ADF members detailed knowledge and skills gained through experience in a variety of operational and nonÃ ¢Ã¢â ¬Ã operational appointments, and structured professional development, can be applied in a range of areas within Defence. For ADF members, an integrated approach would provide increased career opportunities for the large majority of ADF officers who currently find themselves with limited options midÃ ¢Ã¢â ¬Ã career. Achieving Improved Effectiveness and Efficiency 15. An integrated personnel management framework and the corresponding improvement in experience and professional development across middle management within the Department would provide considerable scope and opportunity for senior management to consider delegating additional responsibility to a more capable middle management group. This would assist in focussing the decision space of senior management on the strategic direction of the Defence Organisation as opposed to the more routine issues currently consuming their limited time. The empowerment of middle management would also provide increased job satisfaction, leading to improved productivity and retention. This is a significant benefit in an environment where the Defence Organisation is aggressively competing to recruit and retain the best. 16. The introduction of an integrated workforce will require cultural change within both the ADF and APS. There will need to be an acceptance that the lines of accountability for personnel issues to the Secretary for APS members and CDF for ADF personnel will become less clear. The personnel management framework will need to move away from a differing model for the APS and ADF to a more integrated management system, particularly in the area of middle and senior management. The recent appointment of a human resource management professional into the role of Deputy Secretary People Strategies and Policy, provides a real opportunity to realign personnel management across Defence. 17. To assist in this process, a review of all middle and senior management positions from EL 1Ã ¢Ã¢â ¬Ã 05 equivalent and above is required. The review should focus on identifying which positions are suitable to be classified as contestable between APS and ADF members. With an understanding of the nature and scale of these contestable positions, an overarching management structure that incorporates both APS and ADF senior and middle managers can be developed. This overarching approach requires Defence senior and middle management personnel to be centrally managed to best meet DefenceÃ ¢Ã¢â ¬Ã wide requirements. For this approach to be successful, the Departments personnel numbers would need to be managed in a more flexible manner, with a move away from separate ADF and APS caps, towards an overarching cap on total Defence employees. 18. There are many examples within industry and other Government agencies where personnel with diverse skills and backgrounds are managed as a total resource. Studies of these approaches would be of benefit when developing a revised framework for the Defence Organisation. The Australian Federal Police (AFP) has addressed these issues very effectively and achieved a wellÃ ¢Ã¢â ¬Ã integrated workforce incorporating both sworn and unsworn officers. Defence should consider using the AFP experience as a case study on how to integrate differing elements into a total workforce. CONCLUSION (Substantial conclusions are drawn about the implications of the analysis for theory and practice) 19. The Defence Department can no longer afford a stovepiped approach to workforce management and must move towards greater integration between the ADF and APS components where the total personnel resources of the Department can be applied to achieve best affect. A move to a more integrated workforce, particularly in the areas of middle and senior management would have significant benefits for the individual APS and ADF members and the Department as a whole. It would provide opportunities to build mechanisms and flexibility into APS personnel management to enable increased professional development and enhanced experience levels. This will improve the job satisfaction and overall employability of APS members both within the Defence Department and the wider APS. For ADF members, greater workforce integration will provide improved career opportunities for the majority of experienced and qualified personnel who, under the current construct have limited career options once they reach the mid career point. This will have significant benefit for ADF retention. 20. A more integrated workforce would provide a framework that ensures the most qualified and experienced personnel from across the entire Department are identified for appointments at the middle and senior management level. Increased integrated can only improve overall workforce effectiveness and efficiency as the Defence Organisation confronts the complex security challenges of the future. RECOMMENDATIONS (Detailed, relevant and considered recommendations for practice are offered).In developing a total and integrated Defence workforce the following is recommended: TQM-What Is It?Ã If you are reading this book, it is likely that you already know what we mean when we use the term Total Quality Management. Still, its a good idea to define the term, and provide a brief overview.Ã Certainly TQM can be defined in a number of ways, and the details of different approaches can vary somewhat. However, a good starting definition, drawn from Capezio Morehouse is:Ã Total Quality management refers to a management process and set of disciplines that are coordinated to ensure that the organization consistently meets and exceeds customer requirements. TQM engages all divisions, departments and levels of the organization. Top management organizes all of its strategy and operations around customer needs and develops a culture with high employee participation. TQM companies are focused on the systematic management of data of all processes and practices to eliminate waste and pursue continuous improvement. Ã Perhaps a better way of understanding TQM is to compare a TQM organization with what we might call a traditional organizations. tets look at a number of differences.Ã 1. Customer-Driven vs. Company-DrivenÃ Traditional organizations tend to make their decisions based on what is most convenient for them, rather than what is wanted and expected by their customers. Being customer-based means gatf7ering information from customers/clients and modifying services and processes to meet those needs as well as possible. In government, this is not always easy, due to the conflicting responsibilities of a department, and the multiple customers/stakeholders involved in government situations. However, in many cases moving to a customer-driven organization can yield many positive results for government departments.Ã 2. Long-Term vs. Short-Term OrientationÃ Traditional organizations tend to think and plan with respect to short term outcomes, white TQM organizations tend to think in much larger time spans. A typical example might be that a TQM organization would look at downsizing as having effects over a decade or two, while a traditional organization would look only at the immediate budgetary issues, letting future chips fall where they may.Ã Also, successful TQM organizations make a long term commitment to the principles of TQM, rather than looking at TQM as a program; something with a beginning and end. This means patience.Ã Ã 3. Data-Driven vs. Opinion-DrivenÃ Traditional organizations tend to be managed by gut feel, or by opinion. They guess at what their customers want, and guess at the costs of waste, etc. TQM organizations base their decisions on data they collect; on customer needs, on waste, on costs, and on the sources of problems. While judgment is always involved in any decision, TQM organizations begin with the data, not with the solution.Ã 4. Elimination of Waste vs. Tolerance of WasteÃ Most organizations operate with a high degree of waste and inefficiency. Traditional organizations consider waste, whether it be in time, materials, etc, as a normal part of their operation. TQM organizations are very active in identifying wasteful activities, and eliminating them.Ã 5. Continuous Improvement vs, Fire FightingÃ Traditional organizations tend to address problems with the way they do things only when there is a major problem or crisis. The watchword in traditional organizations is: if it aint broke, dont fix it, except that often it IS broke, but nobody is paying any attention .Ã TQM organizations are always looking for improvement, and are constantly engaged in problem-solving to make things better.Ã 6. Prevention vs, InspectionÃ Traditional organizations tend to fix problems after the fact. Rather than trying to prevent problems, they catch them after the fact, which is very costly. TQM organizations work to prevent problems and errors, rather than simply fixing them.Ã 7. Cross-Function Teams vs. Fortressed DepartmentsÃ Traditional organizations tend to have sub-units that work autonomously and with little communication or involvement with other units. For example, personnel may have only limited interaction with other departments. Or, on a local level, administrative staff may have little communication with other staff in a government branch, and have a different reporting structure.Ã In TQM organizations, there is more use of cross-functional teams; teams convened for a particular purpose or purposes, with representation from a number of units or levels in the organization. The use of cross-functional teams means that input is gained from parts of the organization that need to be involved.Ã 8. High Employee Participation vs. Top-Down HierarchyÃ Traditional organizations tend to have very restricted communication and decision- making patterns. Employees are told what to do, rather than being inctuded in figuring out what to do. Information tends to flow from top to bottom.Ã In TQM organizations, employees are much more actively involved in both the decision-making and communication processes. Information flows both top to bottom and bottom to top. For that matter, information also flows sideways.Ã 9. Problem-Solving vs, BlameÃ Traditional organizations tend to look to affix blame for things that go wrong. TQM organizations attack the problems in their organizations rather than the people. They fix things.Ã 10. Systems Thinking Vs. IsolationÃ Traditiona~ organizations tend to see the parts and processes of their organization as single things, unretated to other part of the organization. TQM organizations tend to recognize that most often, probtems arise as a result of multiple causes, and that sub- units are interdependent. TQM organizations tend to see problems as a result of the entire system.Ã 11. Leadership vs. ManagementÃ Traditional organizations tend to see people as objects to be managed; told what to do, disciplined, tracked, etc. TQM organizations exhibit more confidence in staff and more trust, and expect MORE from them, not less.Ã Thats a good starting point. There are probably a number of other comparisons to be made, but that gives us some common ground for discussion.Ã The Three Quality GurusÃ While TQM may seem to be a new development to many, it has been around since the 1940s. One of the reasons why TQM seems to be the newest fad was that it was not embraced by North Americans, but it did find a home in post-WWII Japan.Ã The most well-known advocate of TQM was W. Edwards Deming, a statistician who, while largely ignored in North America, was actively involved in the 40 in the rebuilding of Japan. Deming passed away recently, and was in his 90s.Ã Two other gurus are Philip Crosby and Joseph Juran. Both are a bit younger than Deming, but have been influential in the field. It is worthy of note that the three gurus do not always agree, probably due to differences in terms of what each thinks is important, rather than in basic principles.Ã For those interested in learning more about TQM, it might be a good idea to read material from each of these experts.Ã TQM As Organizational Change Overview Moving to TQM is like any other organizational change. It must be managed effectively, and leaders of the change must take into account aspects of the organizations current culture. In fact, although TQM brings a number of benefits to those in the organization, you can expect some people to be cynical and resistant to change. Lets face it. Everyone in government has seen management fads come and go. Thankfully, a well managed TQM organizational change is likely to bring most if not all people on side over time. Organizational Change Principles 1) Time Any change (and its attached benefits) will take longer to realize than you expect. Typically, it may take as long as two or three years to have TQM working at its peak. 2 Resistance Regardless of the objective nature of the change, some (even many) people will resist it because it is unfamiliar. TQM must be introduced so that it maximizes peoples enthusiasm and minimizes resistance. 3. Leadership Any change will succeed or fail based on the ability of the change leaders to lead. People will take their cues about TQM from the management. If management show that they are committed, employees will become so. If management waffles, hedges, and backs off, then employees will see this as just more rhetoric of little importance. 4. Persistence Nobody is telling you that this process is easy. The worst thing a manager can do is start the process, and when it gets difficult, stop it. That breeds contempt for both the process and the manager. Managers need to commit over the long haul and realize they must be persistent while the rest of the organizations works at getting it. 5. Consistency The primary mistake managers make is that they become inconsistent. Perhaps most of the time, their thinking and actions reflect the principles of TQM. However, not all the time. This tells employees that the manager is not serious. As soon as a manager suggests that a poor product or service be delivered, the game is up. Instant lack of credibility. Consistency also means including employees in the planning of TQM activities, treating employees as the managers customers, and a number of other things. 6.Incentive People will embrace changes that they see are in their own self-interest. When presenting or deal ing with TQM changes it is important that managers highlight and focus on the benefits to the other people in tt7e organization. 7. Communication Change will be accepted or rejected based on the effectiveness of the communication about it. Communication must be frequent, of a two-way nature, and balanced (both positives and negatives). It must begin as early as possible in the process. http://work911.com/articles/tqm2.htm accessed 23102010 Impact Culture does not change because we desire to change it. Culture changes when the organization is transformed; the culture reflects the realities of people working together every day. Frances Hesselbein The Key to Cultural Transformation, Leader to Leader (Spring 1999) Implementation Ten years ago, Peter Senge introduced the idea of the learning organization Now he says that for big companies to change, we need to stop thinking like mechanics and to start acting like gardeners. Alan M. Webber, Learning for a Change Vision without action is merely a dream Action without vision just passes the time Vision with action can change the world Joel A. Barker The Power of Vision In times of rapid change, experience could be your worst enemy. J. Paul Getty Only the wisest and stupidest of men never change. Confucius
Sunday, January 19, 2020
Marilyn Manson, The Beatles, NWA, Garth Brooks, and the king, Elvis, What do all these people have in common? Well, yes, they are all musical groups, but there is something more. Marilyn Manson is a heavy metal group who worships Satan, the Beatles were one of the greatest Rock NÃ¢â¬â¢ Roll bands of all time, and NWA was a hard-core rap group from the 80Ã¢â¬â¢s. Garth Brooks is a country singer and greatest selling performer of all time, and well, Elvis is the king of Rock NÃ¢â¬â¢ Roll. So what do they all have in common? All of these artists have or had songs with indecent or obscene lyrics. Ã Ã Ã Ã Ã Since the dawn of musical expression, there have been people trying to stop or hinder the constitutional right to listen and enjoy music of all forms. There were ordinary, everyday people during the infancy of Rock NÃ¢â¬â¢ Roll in the 1960Ã¢â¬â¢s who made it their mission in life to stop so-called Ã¢â¬Å"obsceneÃ¢â¬ music like the Beatles song Ã¢â¬Å"Lucy In the Sky With Diamonds,Ã¢â¬ from polluting our airwaves and minds. These groups succeeded in banning some songs from the radio, but most of their actions were for naught, because there was no real punishment for radio stations playing those songs labeled Ã¢â¬Å"obscene.Ã¢â¬ By 1985, many people wanted to cleanse the music industry of its Ã¢â¬Å"indecentÃ¢â¬ music, so the most prominent group in the history of music censorship was started: The ParentsÃ¢â¬â¢ Music Resource Center (PMRC)-(A BriefÃ¢â¬ ¦). This was just the first of many groups who made it their business to decide what the America n Population should or should not listen to. These censorship groups have also been able to get government money in order to fight, lie, and bribe their way to censoring music. The PMRC and other organizations have also convinced government organizations like the Federal Communications Commissions (FCC) to regulate what music is played on the radio. Places like Target, Disc Jockey, and other local record stores are also forced to label music that the PMRC and other censorship groups find obscene (A BriefÃ¢â¬ ¦) Ã Ã Ã Ã Ã Who is to say that what is obscene to someone might not be seen as obscene to another person? This question, as well as many others, brought forth many anti-censorship organizations who fight to give the people of America the right to listen to whatever music they want to, indecent or not. The First Amendment from anyone who tries to cen... ...ment and all the music censorship organizations to deny musicians and the public our constitutional rights? And why do we pay millions of our tax dollars to try and undermine what our whole country was built upon over two hundred years ago? We must acknowledge that ratings systems of any kind can do and result in censorship. And we all must fight to preserve free speech for everyone regardless of whether or not we agree with the message. (National CampaignÃ¢â¬ ¦) When politicians and religious leaders call for censorship because they personally find the message objectionable, or you wonder why you should join the fight against music censorship, please consider this quote be Martin Niemoeller, a Lutheran pastor who was arrested by the Gestapo in 1938. He said, In Germany, the NaziÃ¢â¬â¢s came for the communists, and I didnÃ¢â¬â¢t speak up because I wasnÃ¢â¬â¢t a communist. Then they came for the Jews, and I didnÃ¢â¬â¢t speak up because I wasnÃ¢â¬â¢t a Jew. Then they came for the Catholics, and I didnÃ¢â¬â¢t speak up because I was a Protestant. Then they came for the trade unionists, and I didnÃ¢â¬â¢t speak up because I wasnÃ¢â¬â¢t a trade unionist. Then they came for me, and by that time there was no one left to speak for me.
Saturday, January 11, 2020
In spite of the consensus on the importance of research, the existing literature in hospitality and tourism research does not contain any commonly agreed upon ways of evaluating research performance. The most frequently used proxy for assessing research performance is authorship and institution analyses by counting the number of published articles in selected research journals (Jogaratnam, McCleary, Mena, and Yoo, 2005; Malhotra and Kher, 1996; Sheldon, 1991; Weaver, McCleary, and Farrar, 1990; Zhao and Ritchie, 2006). 4 While counting the number of published articles in selected journals may be simple to perform and interpret, this approach is subject to many methodological problems. Wood (1995), as well as Losekoot, Verginis, and Wood (2001), argued that counting publications in selected journals as an indicator of academic productivity is too narrow and geographically-based. Similarly, Ryan (2005) and Hall (2005) stated that focusing on publications in research journals would exclude many researchrelated activities such as writing books, supervising postgraduate students, and taking on leadership roles in the international academic community. Likewise, the conjecture which this paper makes is that using the number of published articles in selected tourism and hospitality journals as an indicator of research performance is an incomplete, if not biased approach, as other research-related activities are simply excluded from consideration. Such a statement is made on the basis that many established academics do not publish in the selected journals. In addition, in order to obtain a more comprehensive measurement of research performance, other scholarly activities such as participation in research projects, editorship of research journals, membership of editorial boards and conference committees, participation in international conferences, and memberships of international/national organisations should also be incorporated into the overall evaluation process. In response to the absence of prior studies on determining research performance for tourism and hospitality academics in a comprehensive way, this exploratory study makes an attempt to fill the void by investigating the perception of university program heads on the importance of different research-related activities. Program heads are the academics who assume key responsibilities in academic departments orÃ divisions. Examples of these key responsibilities include research leadership and evaluations (Wikipedia, 2006). Findings are thus anticipated to lead to 5 further insights on research performance evaluation, which in turn help academics appropriately set their own career development plans.